Description
:The Contact Center Specialist II is responsible for managing interactions with consumers to ensure high level of customer service. Key responsibilities include answering consumer inquires, directing them to the appropriate department, centralized scheduling services for clinics, and other duties related to ensure patients can easily access their provider(s). Education: • Required: High school diploma or Equivalent Experience: • Required: 1-year customer service experience and/or competency completed in Contact Center Specialist I role for a minimum of 6 months or equivalent skills. • Preferred: 2+ year customer service experience, healthcare experience, and/or call center experience Skills: • Strong customer services skills that demonstrate empathy, kindness, safety, and compassion • Problem solving skills to analyze and respond to consumer inquires • Ability to work independently and as a member of a team • Possess excellent time management skills • Professional written and verbal communication skills • Proficient in Microsoft Office Programs as well as healthcare related programs • Ability to multi-task, manage call volume and prioritize patient needs • Ability to make timely decisions and provide best possible outcome • Competency in required skills as a Contact Center Specialist I or equivalent skills Licensure/Certification/Registration: ▪ N/A...or above, preferably with study abroad experience;2. more than 2 years of experience in publishing English journals, proficient in the use of Office software;3. love the academic publishing industry, have some knowledge of English academic journals. 4. strong communication...
Senior Tooling DesignerLocation: Central Wisconsin (100% onsite; no relocation)Employment Type: Full-time, Permanent W-2Authorization:... ...tooling solutions:Tooling Design & Layout: Develop multi-cavity mold and core box configurations using 3D CAD (PowerShape, Inventor,...
...experience First time traveler accepted ACLS BLS NRP Active NJ license required We are a Level III high risk facility EPIC charting system Scrubs provided by hospital ... *Required to pass Dysrhythmia test within 72 hours of signing. Failure to complete this in...
...Job Description Job Description Bilingual Health Educator Full Time Location: This position covers multiple counties including Dauphin, Lebanon, Lancaster, Chester, Berks, Schuylkill, Lehigh, Montgomery, Bucks, Northampton, Delaware, and Philadelphia County....
Sign-On Bonus Available Relocation Assistance Available Additional $6.00/hr. Safety Incentive Pay Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials Minimum Offer $ 26.22/hr. Maximum Offer $ 39.33/hr. Compensation...