Job Description
Job Description
Job Description
Grow with us!
We are Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 80+ clubs and growing! Since 2016, we have grown from 16 locations in TX to over 80 locations in 6 states in great markets like Austin, Dallas, Raleigh, Tulsa, and NW Arkansas. We are opening new clubs each year and with that kind of growth, you can build a great career here! In fact, most of our senior managers started at entry level and worked their way up to now earning base salaries that begin at $42k as a GM, $60k as a Regional manager (responsible for 5-10 locations), and all the way up to over a $100k as a Regional Director overseeing 10+ locations!
All
of our Team Players (what we call our employees) are responsible for creating a positive member experience through superior level of customer service and cleanliness, and
no matter where you start , there is room to grow with us!
See for yourself! What are you waiting for? APPLY TODAY! Job Summary
The
Fitness Trainer will be responsible for creating a positive member experience through fitness knowledge and support.
Essential Duties and Responsibilities
- Conduct and run the Planet Fitness PE@PF program, including creating and following the schedule.
- Consult with members regarding their fitness goals and instruct them on how to properly and safely use the equipment.
- Create bi-weekly updates consisting of a variety of exercises.
- Meet class requirements based on club size and member traffic.
- Assist in front desk related activities including:
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- Take prospective members on tours.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Qualifications/Requirements
- A passion for fitness and health!
- Upbeat and positive attitude.
- Punctuality and reliability are a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- Current CPR Certification required.
- Nationally Certified Training Certificate required.
- High School diploma/GED equivalent required.
- Must be 18 years of age or older.
Physical Demands
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occasionally lift up to 50 lbs.
- Will occasionally encounter commercial cleaning products during shift.
- Our team players and members are our top priority! Thats why we are following super-strict safety and cleaning protocols.
- Mask up! All of our team players are required to wear masks at all times while in-club and members are required to follow all state & local mask mandates.
- Squeaky Clean! Weve always been known for our clean clubs, but we have kicked that up to ensure our equipment and facilities are effectively sanitized against COVID-19.
- Social Fitnessing! We offer a touch-less check in for our members and promote keeping a safe distance between all.
- Need a day off? Full time employees have paid leave to take a break!
Benefits & Perks
- Make payday any day by taking advantage of our financial wellness benefit, MyFlexPay
- Every Team Player receives a FREE Planet Fitness Black Card Membership
- Our Employee Assistance Program (EAP) gives you free and confidential access to counseling resources
- PLUS - Paid Time Off (PTO), Paid Parental Leave, and Health Insurance Benefits are offered to all eligible Team Players
Job Tags
Full time, New year, Local area, Shift work,