Help Desk Technician Job at Creative Financial Staffing, Fort Wayne, IN

bStveDN1dzk3alNjUTNjUHllYUdHMzVYK2c9PQ==
  • Creative Financial Staffing
  • Fort Wayne, IN

Job Description

**THIS IS AN AD FOR A FUTURE OPENING**

Job Summary: Seeking a customer-focused Help Desk Support Specialist to provide prompt technical assistance. Resolve hardware, software, and network issues, document solutions, and escalate complex problems. Deliver clear guidance, maintain knowledge base, and contribute to process improvement.

Responsibilities:

  • Be the first point of contact for technical support via various channels.
  • Diagnose and troubleshoot IT issues, escalate when needed.
  • Assist with user setup, permissions, and access.
  • Document and track issues, update users.
  • Install, configure, and update software.
  • Stay updated on tech trends and updates.
  • Contribute to enhancing help desk efficiency.
  • Participate in on-call rotations.

Qualifications:

  • Associate degree or equivalent experience.
  • Proven Help Desk experience.
  • Familiarity with Windows, Office Suite, basic networking.
  • Strong problem-solving and communication skills.
  • Knowledge of Active Directory, security basics.
  • Ability to manage multiple tasks effectively.
  • A+ or Network+ certification a plus.
  • Mac OS, Linux, mobile experience desirable.
#INJAN2025
#ZRCFSTECH

Creative Financial Staffing

Job Tags

Similar Jobs

JSAV

Audio Visual Technician Job at JSAV

 ...fostering a customer-focused, innovative, and team-oriented culture.Specializing in live events, we provide state-of-the-art audio-visual solutions that elevate conferences, meetings, and events within the hospitality sector. Our skilled technicians and creative professionals... 

Dermatology Associates

BC/BE Dermatologist/Mohs Surgeon Job at Dermatology Associates

 ...BC/BE Dermatologist/Mohs Surgeon for busy practice in Sarasota/Bradenton Florida Dermatology Associates is seeking a BC/BE dermatologist to join our busy practice. Perfect opportunity to walk into a practice with a full schedule. Work where most only get to vacation... 

Pellissippi State Community College

Library Assistant (Temporary Part-Time) Job at Pellissippi State Community College

 ...Title: Library Assistant (Temporary Part-Time) Department: Libraries Campus : Hardin Valley Closing Date: Open Until Filled Type of Appointment: Temporary Part-Time Pay Rate: $16.00 per hour *If you are a PSCC... 

18 under

English Teacher with NO BA DEGREE in China Job at 18 under

Jobs opening for candidate with NO BA DEGREE in China - Teach at First Leap schoolDont worry if you have no BA degree, as long as you love working with kids and are willing to relocate in China, there are still a lot of job opportunities for youAbout the school... 

Investors Title Insurance Company

Title Agency Manager Job at Investors Title Insurance Company

Title Agency Manager TrustPoint Title Lansing, MI (in office) TrustPoint Title, an Investors Title Managed Agency, is looking...  ...organizations. Work with marketing teams to develop promotional materials and business development strategies. Operations & Team...