Job Description

LOCATION: Bulverde, Texas

HOURS: Typical hours are Monday through Friday, 8:30am-5:30pm, but availability to work nontraditional or weekend hours as needed is required.

PRIMARY RESPONSIBILITIES

• Maintain and administer corporate infrastructure, deploy equipment, and troubleshoot end-user systems and equipment.
• Deploy and configure web applications on hypervisors and cloud solutions for internal use.
• Provision desktops, laptops, and phones for employees and troubleshoot end-user issues.
• Create users and policies within a directory environment for authentication and access.
• Rack and stack network and server equipment.
• Troubleshoot basic network connectivity issues, and assist in VPN deployment.
• Build and maintain equipment list of Futurex inventory.
• Develop automation of tasks via scripting or tools.
• Design out and implement service infrastructure with taking into consideration availability, scalability, and security with relation to SLA requirements.
• Identify processes and capabilities that can be streamlined and automated.
• Communicate effectively to help bridge stakeholder and development requirements

QUALIFICATIONS

• 1 year of IT experience in troubleshooting workstations, servers, or web applications.
• 2 years of IT experience with Linux Server or Windows Server operating systems.
• Familiar with client/server architecture
• Familiar with network architecture and basic networking concepts.
• Familiar with cloud hosting environments, VDI, and virtualization technology.
• Experience troubleshooting end-user devices, servers, or networking equipment

STRONGLY PREFERRED

• Bachelor’s degree
• CompTIA Server+, Network+, Linux+, AWS Certified Solutions Architect
• Experience managing Hyper-V, VMware, or Xen server clusters.
• Experience managing docker or Kubernetes environments.
• Experience scripting using python or Windows PowerShell.
• Expertise in configuring and deploying applications on Linux servers using Apache or Nginx.
• Experience with AD user administration and GPO creation and assignment.

• Health, dental, vision, life, and short/long-term disability insurance
• Paid vacation, holidays, and sick leave
• Competitive compensation and opportunities for advancement
• Retirement plan with employer contribution match
• Welcoming, family-style corporate culture uniquely suited to fast-paced, entrepreneurial, and motivated individuals
• One of San Antonio’s “Best Places to Work” for nine consecutive years

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