Job Description Manage abandoned calls and voicemail calls left by the consumer in the IVR. Manage follow-up cases. Ensure documents sent by the consumer are complete before submitting them to the respective stakeholder. Manage the CSI with low ratings. Perform any other relevant tasks deemed necessary to ensure the best quality of service. Effectively manage queues to meet expectations and reply to customers in a timely manner via live chat. Act as a resolution agent for live chat, investigating issues, resolving them, or escalating to the First Contact Resolution (FCR) person in charge for resolution. Minimum Experience (Years) 1 to 3 years Qualifications Diploma with 1 year of relevant experience in a customer contact centre; OR SPM with 3 years of relevant experience in a customer contact centre. #J-18808-Ljbffr Commerce Access Sdn. Bhd
...during aircraft maintenance. # Identifies, protects, and preserves piece parts and articles undergoing maintenance in accordance with RSM/QCM and company policies and procedures. # Assures parts, products and materials that are installed meet regulatory requirements....
...Job Description Job Description Experienced auto body repair technician with own tools to work at busy shop. Training and benefits provided. Interested candidates can send resume or call Andrew or Steven at (***) ***-****. Company Description Small family owned,...
...Mortgage Loan Officer Summit Funding, Inc is one of the oldest still privately owned top 50 national mortgage lenders. When Todd Scrima, our owner and CEO founded our company in 1995 his dream was not to be the biggest, but to strive to be the best. Our growth mindset...
...services to seniors with a commitment to quality care and service in a Christian environment.**... ..., MN 55422, USA **Shift:** 8 Hours - Day Shifts **Job Schedule:** Part time **... ...rehabilitation therapy in both our young adult and geriatric communities following a hospitalization...
About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent...