Salesforce Business Analyst Job at Bright Mind Solutions LLC, Remote

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  • Bright Mind Solutions LLC
  • Remote

Job Description

Salesforce Business Analyst

Remote with occasional Travel to Chicago, IL

Key responsibilities

  • Elicit requirements: Work with business stakeholders to understand their challenges and desired future state for the Salesforce system.
  • Document and analyze: Capture and document requirements in detail, analyzing them to define project scope and identify gaps.
  • Translate needs: Translate business requirements into user stories and other documentation for the development team.
  • Bridge communication: Act as the "interpreter" between business and IT, ensuring everyone is aligned.
  • Support development and testing: Help developers by clarifying requirements and assist quality assurance and customers with testing.
  • Provide support: Assist with user training and post-implementation support after the solution goes live.

Skills and knowledge

Salesforce platform knowledge : Understanding how to leverage the Salesforce platform to solve business problems.

Business analysis skills : Strong skills in requirement gathering, analysis, and documentation.

Communication skills : Ability to communicate effectively with both business users and technical teams.

Problem-solving : Ability to develop and analyze data-driven solutions to improve business processes.

Job Tags

Remote work,

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