Job Description
School of Rock is the original performance-based, interactive music school founded in 1998 in Philadelphia. With 400+ schools worldwide and a strong internationally recognized brand, School of Rock is the largest after-school music education provider.School of Rock's core mission is to enrich lives through performance-based music education and foster a growing, passionate community. This mission is achieved by providing a unique learning environment where students develop their musical proficiency while also building confidence, teamwork, and creativity within a culture of belonging.Watch this video on what it's like to be a Studio Coordinator for School of Rock!Position SummaryThe Studio Coordinator is the administrative focal point for the School of Rock, providing outstanding customer service while managing multiple operational tasks. Reporting to the General Manager, this role involves supporting daily school operations and creating an exceptional experience for students, parents, and prospective customers.Essential Duties and ResponsibilitiesAdministrative OperationsManage complex scheduling for a busy music school environmentHandle school opening and closing procedures according to established protocolsAssist General Manager/Owner with various operational tasks as assignedComplete special projects, prepare reports, and handle administrative duties including billing supportMaintain accurate records and documentationCustomer Service and SalesGreet and assist students, parents, and visitors with a welcoming demeanorAnswer phones professionally and respond to inquiries about music programsSchedule and conduct tours for prospective students and parentsPresent School of Rock programs to potential customersProvide ongoing support and communication to current familiesStudent SupportSupervise and assist students in common areasEnsure student safety and adherence to school policiesSupport positive learning environment for all studentsCompliance and SafetyAdhere to School of Rock Code of Conduct and all safety policiesFollow Monitoring and Supervision policy requirementsMaintain compliance with all applicable regulationsRequired QualificationsExperience and SkillsMinimum 2 years of experience in front desk, reception, or customer service rolesExceptional attention to detail with strong multitasking abilitiesExcellent verbal and written communication skillsWelcoming, outgoing personality with professional demeanorStrong team collaboration skillsPreferred QualificationsInterest in music and related artsExperience working with children and young peoplePrevious experience in educational or recreational settingsSpanish language skills (helpful but not required)Working ConditionsFast-paced environment with frequent interruptionsRegular interaction with children, parents, and staffStandard office environment with occasional physical activityEvening and weekend hours may be required based on school scheduleCompensation and Benefits$19.00$21.00 per hour, depending upon experienceEqual Employment Opportunity StatementSchool of Rock provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or veteran status in accordance with applicable federal, state, and local laws, including the California Fair Employment and Housing Act (FEHA).School of Rock complies with all applicable state and local laws governing non-discrimination in employment. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.School of Rock expressly prohibits any form of unlawful harassment or discrimination. Any employee who believes they have been subjected to harassment or discrimination should report the matter immediately to management.This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Duties and requirements may change based on business needs.
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School of Rock Eagle Rock
Job Tags
Hourly pay, Work at office, Local area, Immediate start, Worldwide,