Job Description

Team Member Experience Coordinator

Clayton is a vertically integrated housing company that builds, sells, and insures affordable housing. Our commitment to creating a World Class Customer Experience is unparalleled in the housing industry and we believe it begins with a World Class Team Member Experience. From entry-level to more experienced positions, we're actively recruiting individuals who are passionate, positive, and eager to learn. We then equip you for success, whether you're in the office, in the field, or on the floor. As a member of our team you'll enjoy excellent benefits, opportunities for growth, and an encouraging culture that supports work / life balance.

Position Summary:

Ensure a World Class Team Member Orientation program is successful and work with all Team Members with the overall goal of reducing turnover. Provide administrative support for the TMX initiatives and work closely with Production Manager, TMX Manager and General Manager. Advance special TMX projects as assigned using skills, knowledge, and abilities gained through experience and education.

Duties / Responsibilities:

• Schedule and coordinates Recruiting and Hiring procedures.
• Responsible for schedule and coordinates New Hire Orientation program.
• Coordinates and conducts all facility tours.
• Schedules and coordinates cleaning details and tool training for new hires during orientation week.
• Ensure new hires have a thorough understanding of all information provided during orientation week.
• Coordinates regularly scheduled "Apprentice" meetings and report any issues to leadership.
• Ensure the effectiveness of training provided and follow up with Team Members on their effectiveness in assigned department.
• Ability to design training presentations, materials and exercises to reinforce Understanding of manufacturing processes with solid experience in multiple departments.
• Understanding of DAPIA processes, BOSS, and plant safety.
• Interact and assist all new hires throughout their first 90 days of employment, with daily communication for the first 30 days of employment.
• Maintains Training Room and prepares for and assists with set up of all classes.
• Assist the TMX Manager with Team Member Experience initiatives and projects as needed (employee events, wellness programs, etc.).
• Work with Production Manager to select and provide training for trainers who lead job skills training.
• Work with Production Leadership team to implement Front Line Leadership program weekly.
• Responsible for facility coaches' program and weekly training.
• Ability to travel to Home Office for completion of required training programs.
• Other duties as assigned.

Qualifications:

• Bachelor's Degree in Management preferred.
• Experience with training and instructing personnel.
• Strong facilitation, instruction and coaching skills.
• Strong organizational skills with the ability to coordinate multiple projects at one time.
• Computer literate (Workday, Word, Excel, Power Point).
• Interpersonal skills. Ability to communicate clearly and positively at all levels, including internal and external customers, peers, managers, and the home office.
• Bi-lingual in plants that are predominantly Spanish speaking.
• Capable of handling and maintaining highly confidential information.

Physical Demands:

• Must be able to consistently operate a computer and other office productivity machinery such as telephone, calculator, copy machine, computer printer, etc.
• Must be able to communicate with others via phone, email, and in person. Must be able to exchange accurate information with others.
• Constantly works in an indoor, temperature-controlled, sealed-window office environment.
• Work primarily involves sitting / standing.

Travel Requirements:

• As Needed

Why Clayton?

Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Clayton provides competitive 401K programs, including investment options and company matching for full and part time employees after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more.

As part of Clayton's commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program.

Clayton is proud to have earned spots on the following Forbes lists: America's Best Employers, America's Best Employers by State, Best Employers for Diversity, Best Employers for Women.

At Clayton, we encourage holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs available online or in-person for team members.

Clayton is committed to a diverse and inclusive workplace. Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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