Job Description

Bodily Injury Claims Field Adjuster- Houston, TX

We are a company of driven, enthusiastic, and determined people. We celebrate achievement and success.We foster innovation, determination, and recognition. Because of that, our employees feel recognized and rewarded for the contributions they make daily. At GAINSCO, it is our people that set us apart.

If you are looking for a place where you can make a difference, perceive how your work impacts the company, and be recognized for your efforts and passion, then GAINSCO is the company for you.

Why JoinGAINSCO?

GAINSCOs work environment rewards engaged individuals who have a desire to contribute and succeed. Thats because our culture encourages individuals to grow their skills as they build their careers. Come join us and become a Champion with GAINSCO.

As a Bodily Injury Field Adjuster, youll conduct in-person investigations and evaluate non-attorney represented injury claims within your assigned territory. Youll apply your technical knowledge and interpersonal skills to ensure fair, timely, and compliant claim resolutions.

What does a BODILY INJURY FIELD ADJUSTER do?

• Travel within your territory to conduct on-site investigations of auto claims involving property damage, liability, and bodily injury.
• Interview claimants face-to-face, take recorded statements, and gather supporting documentation such as police reports and repair estimates.
• May inspect and document vehicle damage and coordinate with Field Appraisers.
• Evaluate coverage and liability, write reservation of rights letters, and negotiate bodily injury settlements.
• Make accurate payments or draft denial letters based on findings.
• Schedule and conduct appointments with customers in a timely and professional manner.
• Ensure all claims are handled in accordance with company policies and state/federal regulations.
• Maintain accurate and thorough documentation throughout the claim lifecycle.

What is required?

Education:

• High School Diploma or Equivalent; Bachelors degree is preferred.

Licenses/ Certifications :

• To perform the essential functions of this job an active Texas or Florida Adjuster Licensewill be required to comply with state and GAINSCO requirements.
• Upon hire, additional license(s) may be required. If that is the case, license(s) must be obtained.
• All licenses must be maintained in accordance with state requirements.
• Professional Insurance and/or Claims Designations are a plus.

Experience:

• Two or more years of experience in Auto Insurance as a Claims Adjuster.
• Two or more years of experience interpreting policy language and state statute is required.
• One or more years of experience handling bodily injury claims is required.
• Prior experience handling minor to moderately complexity of claims is required.
• Strong track record of making sound coverage and liability decisions based on facts and investigations.
• Field experience and auto damage appraisal experience preferred.
• Knowledge of ImageRight and Claims Manager preferred.

Other skills and abilities:

• Willingness to travel 95% within territory; occasional overnight travel (5%).
• Ability to manage time while prioritizing multiple tasks.
• Have an aptitude for providing information in a clear, concise manner with an appropriate level of detail, empathy, and professionalism.
• Demonstrates a high commitment to quality.
• Possess strong negotiation and analytical skills.
• Ability to gather and analyze information to evaluate results and choose the best solution to the problem.
• Bilingual (English/Spanish) is a plus.

What else do you need to know?

• Field role: Candidate must be in the Houston Metroplex area.
• Competitive Salary based on experience.
• Excellent benefits package: medical, dental, & vision insurance, life insurance, short-term and long-term disability insurance.
• Parental Leave Policy
• 401K + Company Match
• PTO Plan + Paid Company determined Holidays.

**Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity**

All offers are contingent upon a successful background investigation (including employment, education, criminal and DMV verification- when applicable) and a pre-employment drug test with results satisfactory to GAINSCO.

GAINSCO is an Equal Employment Opportunity Employer

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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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